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Service Process

SERVICE
WITH SPEED

We strive for better, faster and more cost-effective solutions every day. From quick quotes to fast order confirmations, development and testing, our experienced staff knows how to best serve your needs with short lead times and many products provided in less than 10 days.

Contact us today for a quote and delivery date.

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Delivery & Order

NO MINIMUM ORDER QUANTITY

We accept orders from a pound to a truckload. Our products are customized in different preforms to match your requirements or production process. From conventional blocks, strips, wigwags, slabs and coils to calendered rolls, we specialize in delivering to our customers with care, speed and flexibility.

Contact us for a comprehensive quote today.

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Color Matching

AN INFINITE RANGE OF COLORS

We can match any Pantone® (PMS), RAL color or custom color you specify or send us your part and we will match the color!

Contact us about the colors you want!

R&D IS IN OUR DNA

WACKER has been researching and developing silicones since 1947. Today, WACKER is one of the largest silicone producers worldwide.

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Technical Service

SILMIX® PROVIDES SERVICE WITH A PERSONAL TOUCH

Our experts are extensions of your team, offering technical assessments at your facility and support for plant trials, production or troubleshooting. We routinely develop new formulations with our customers and in our state-of-the-art lab. As part of the larger WACKER network, our extensive know-how is on permanent standby for you to make custom compounds for key industries all over the world.

Contact us about your technical challenges.

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Testing Facility

CERTIFICATE OF ANALYSIS WITH EVERY SHIPMENT

We can test silicone compounds for almost any physical property requirement such as:

  • Mechanical and electrical values
  • Viscosity and curing behavior
  • Hardness and tensile strength
  • Elongation, tear resistance and any other special requirements that can be measured

STRONG REGULATORY SUPPORT

  • SILMIX® is supported by a strong global regulatory team at WACKER. As a part of the compound development process, each formulation gets assessed and categorized appropriately so that your operators can be comfortable with the contents.

Contact us about everything you want to test to get started.

LEARN MORE ABOUT SILICONES AT THE WACKER ACADEMY

To share our extensive knowledge, WACKER has established unique training centers and academies around the world.

Are you interested in a training program tailored to your unique requirements held in your own lab or at our site? The WACKER ACADEMY can help.

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QUALITY AT YOUR CONVENIENCE

We continuously improve our processes, products and services. Our group management system is evaluated objectively by an international certification organization in accordance with ISO 9001 (the quality standard) and ISO 14001 (environmental protection). These certificates ensure that all sites apply our corporate standards. View or download the certifications.